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Heat With a Heart

by Melissa T. Stock and Kellye Hunter

You don't necessarily need a big budget to be able to give to charity. In fact, strategic liaisons with certain organizations can sometimes open up new markets and new business possibilities. Here are some examples of companies within our own Industry that have contributed to various causes and have found the benefits to be rewarding in many ways.

Salad Dressing Never Felt So Good

They say it is better to light one candle than to curse the darkness. Carmela Cantisani's products shine brightly for those who cannot see; they are all labeled with braille. While Carmela is the first person to include braille labeling on her products, she sees her actions as more practical than altruistic. As a manufacturer, business woman, and regular person who just happens to be blind, she has first hand experience with how everyday tasks can turn into a big deal. "Imagine grocery shopping or trying to organize your cabinets without knowing what's what. It's a big bummer," said Carmela.

In 1993, Carmela's Gourmet began research and product development. By 1995, production on their lowfat salad dressings such as the Light Provençal Vinaigrette, Carmela's Vinaigrette Authentique, and Balsamic Vinaigrette had begun. She initially began labeling her gourmet salad dressings with braille simply for her own convenience in order to keep them straight for shipping, sampling and marketing.

And then something interesting began to happen. "I started to get messages on my answering machine from people who were thanking me for putting the braille on the bottles." And, added Carmela, those messages weren't only from blind people; there were also messages from sighted folks who thought it was a cool idea. Thus what began as something practical had not only turned into an educational statement allowing the public to learn about braille, but also a special product niche in a crowded marketplace.

While Carmela struggles with controlled growth, cashflow and co-packer challenges like any other small manufacturer, she is hoping her labeling will catch on and fuel even more interest for her product. And with sales growing each month from her new dressings, Mediterranean Mystic, Lowfat Roasted Garlic Fantasy, and California Lowfat Caesar, she intends to donate some of her profits to organizations that promote and support equal opportunities for the blind. But most importantly, said Carmela, "You've got to try my dressings--they're really good!"

Carmela's Gourmet

415 English Avenue

Monterey, CA 93940

PH: (408) 373-6291; FAX: (408) 375-5313

Peppertown USA is Roaring to Go

Kitten's Big Banana. Fifi's Nasty Little Secret. Bad Girls in Heat. Code names taken from President Clinton's little black book? Nope. Just a few of the products available from Bill and Debbie Sussex's Pepper Girl Brand Hot Sauces. While their line has garnered much attention for its whimsical and provocative labeling featuring 40s-style pin-up girls, it has also put a bit of a blush on some retailers. In order to accommodate all comfort levels as well as widen their sales potential, the Sussex's decided that in these days of political correctness, there was only one thing to do--come out with a G-rated complementary line.

And so the concept of Pepper Town USA was born: the same popular sauces relabeled with a less provocative theme, yet similarly striking artwork. However, Bill and Debbie weren't quite through with their wild side. After a trip to Thailand in 1997, they thought of the perfect way to combine their love of animals and their hot sauce business: contribute a portion of case sales from the new line to an organization devoted to preserving wild animals.

"Giving money," said Debbie, "is not as easy as it sounds." The Sussex's first contacted the World Wildlife Fund, who seemed very enthusiastic. "They then referred us on to their marketing department," explained Debbie, "where they established that our donation would be too small, and we were declined." Distressed but still determined, the couple found the perfect organization almost directly in their own backyard. Instead of sponsoring animals on a continent far away, the Sussex's began a partnership with Shambala, a preserve for homeless wild animals located forty miles northeast of Los Angeles.

Since 1972, the Shambala Preserve, under the umbrella of the nonprofit Roar Foundation, has provided a haven on its more than eighty acres to lions, tigers, cheetahs, servals, mountain lions, panthers, and African elephants that were abandoned or could no longer be cared for by private owners. Currently seventy animals are residents at the facility.

"We were overjoyed and overwhelmed that they accepted us," said Debbie. "We called the Foundation President, Tippi Hedren, and explained that we were developing a new line of sauces, and outlined our plan on how we could donate to Shambala. That night she sent her photographer to our house, and offered us the use of the Shambala logo artwork, and all of the information we would need."

With their charity of choice set, it was then time to get down to the business of designing labels and launching the new line. Drawing on experiences from their trip to Thailand, as well as their love for elephants, Bill and Debbie came up with the ideas that inspired their artist to create what they call the "jungle farm" artwork theme of their new line, which features a montage of tropical fruits, along with a baby elephant playing the harmonica and two monkeys throwing pineapples off the back of a truck.

Launched at the 1998 National Fiery Foods Show in Albuquerque, New Mexico, the Sussex's hope eventually to market the sauces at animal preserves around the world. "We feel like giving something back puts us in a good crowd," said Bill. "We feel great about Shambala and know that the money we give will go directly to the animals. And better yet, we can go and check things out anytime. It's the best of both worlds."

Pepper Town USA

7561 Woodman Place

Van Nuys, CA 91405

PH: (800) 973-7738; FAX: (818) 909-4785

The Roar Foundation

Shambala Preserve

6867 Soledad Canyon Road

Acton, CA 93510

PH: (805) 268-0380; FAX: (805)268-8809

A Win-Win Situation

Martha Murphy, owner of Corsair Hot Sauce in Pass Christian, Mississippi, is sure of two things: the folks from Gulf Coast Industries have made her life easier, and they have saved her company money. What sounds like the rewards of hiring a high-priced consultant, is instead the benefits of working closely with a sheltered workshop program for developmentally disabled adults. According to Martha, she found out about the program from a printer friend who has a sister with Downs Syndrome. "One day I stopped by my printer's shop after I had spent the whole day labeling, and was complaining about the mind-numbing effects of repetitive tasks," she said. "He mentioned that he gave a lot of that type of work from his business to the company his sister worked for, and that they did a great job." Martha decided to look into the possibilities.

In business since 1996, Martha was beginning to notice a flow in the sales of her hot sauce line, which includes A Little Hot, Hot, and Hot A Lot. But her business goes through cycles, and she was uncomfortable with hiring people during the busy times, only to lay them off when business slowed. The sheltered workshop program turned out to be the perfect work force to meet her needs. Although she tried one program that didn't work out so well, she found a quality partner in Gulf Coast Industries. "Two or three work counselors are assigned to our company," explained Martha. "We deliver our bottled product to their warehouse, and the workers place the labels, safety seals, neck labels, and batch codes on the bottles." Martha then faxes them orders as she receives them, and they finish the process by pulling stock and shipping the orders. "They do all of the things that we used to have to do," said Martha, "at a competitive price and in a timely manner. If I get a big order, they simply add more people. I can't stress enough the high-quality product I receive." All this, and it works out to cost about the same as minimum wage.

One of the other benefits of doing business with Gulf Coast Industries is that they warehouse their clients' products for free. That also includes Martha's shipping materials. "I can't explain how wonderful it has been to have someone else be responsible for receiving shipments of things such as boxes. You don't realize how much time you miss marketing your product because of little interruptions--packing up orders, meeting shipments, or labeling. This arrangement leaves me a lot more time to sell my product," said Martha. Although she is glad to give the adults in the program meaningful work, Martha feels she is receiving, much more than giving. "I feel good about helping with the program, and we are attached to our "kids." However, according to Martha, they've been instrumental in helping her business grow and in keeping the overhead low; and that's a win -win situation for everyone.

Corsair Hot Sauce

102 West First Street

Pass Christian, MS 39571

PH: (601) 452-0311; FAX: (228) 452-9148

SIDEBAR:

Tips on Finding a Sheltered Workshop In Your Area

According to Roddy Russell, the manager of Gulf Coast Industries, Sheltered Workshops are available in most communities. He suggests a call to your local Chamber of Commerce or local mental heath center. Both businesses should be aware of information on sheltered workshops in your area. According to Russell, the goal of the workshops are to provide meaningful work for developmentally disabled adults. He stresses that the services they provide are priced competitively for the area, and usually end up costing about the same as minimum wage.

If you choose to use a workshop, Martha Murphy suggests that you physically go and see the work area, as well as physically see their proof of insurance before you begin to do business.

Helping Her Homeland

Preserving a heritage and promoting a culture is the main emphasis of Khatsa & Co., which produces a line of Tibetan sauces, candies, and teas. "We're the sauce with a cause," said Owner and Manager Dachen Kyaping, who not only wants to increase awareness of Tibet and its struggles under a Chinese regime, but also to help the Tibetan people by donating 7 percent of her profits to World Concern, an international relief organization in Shoreline, Washington. Her reasons are both charitable and personal.

Dachen was born in Tibet, but went to India with her mother in 1959 after the country was taken over by China and her father was jailed as a political prisoner. In 1968 they left India and moved to the United States, where they were joined by her father in 1980 after his release from prison. Dachen, then 25, had not seen him since she was four years old, and her sauces are now based on his traditional recipes.

Most of her adult life, Dachen made a good living working as a graphic designer at a large advertising agency and also at Microsoft. However, when she returned to Tibet for the first time on a business trip in 1993, her perspective began to change. "Everything was in ruins and everyone was afraid to talk," she said. "I met my relatives who had once been part of a prosperous family, but are now very poor."

It was at this time that she began her association with World Concern. "I really believe in what they are doing," she said, "because one hundred percent of the donated money goes to the project." World Concern is involved in numerous causes, and one of them, along with other agencies, is helping to build the second largest nature preserve in the world near Mount Everest, in addition to building schools, and providing the people in that area with agronomists, vets, and teachers. Dachen emphasized that right now people there need basics--children don't have shoes, and there isn't enough food. "Before we can teach these people a trade, we need to help them grow crops so they can eat," she said. "I would like to see them become more self sufficient, and maybe even create a market here in the United States for some of their indigenous products, like the nettles that we use in our sauce."

Because Khatsa & Co. is just over two years old, it has not yet turned a profit and has had no proceeds to donate--but Dachen expects that to change in 1998. She also points out that the promotional opportunities the products provide have enabled her to solicit over $5,000 in contributions. "More people are curious about Tibet right now, mainly due to recent movies ("Seven Years in Tibet" and "Khundun") and benefit concerts," she said. "When someone asks about it, they usually want to contribute."

And this makes Dachen very happy, as she says that Tibet is more important to her than the Khatsa company. "The donations were always part of the (business) concept," she said. "It's not a marketing gimmick." In fact, her charitable association is not even mentioned on the product labels.  Starting in March, however, Dachen included a mission statement on her labels about the company's goals of raising awareness about Tibet, and preserving its culture and indigenous agriculture.

Helping Tibet is such a heartfelt conviction that Dachen saves her company money by employing only her mother and father, and not paying at all--instead, she supports herself by doing design work on the side. She also keeps production costs down by using a co-packer, and by doing all the design work and marketing herself. "Money is not the driving force...we're not ever going to be a big company," she said. "If I wanted to get rich, I'd still be with Microsoft."

Khatsa & Co.

13805 Main Street

Bellevue, WA 98005-3733

PH: (425) 649-5508; (888) KHATSA-8; FAX: (425) 649-0774

e-mail: Kyaping@aol.com

World Concern

19303 Fremont Ave. North

Shoreline, WA 98133

PH: (206) 546-7468

Chili for Charity

Look out Terlingua. There's a new breed of cookoff that's got people seeing green--both in terms of chili, and money collected for charity.

"Most people think: 'Green chili? Are you kidding?'" said Neil Witt, who co-founded the Green Chili Association, a nonprofit organization, in Las Vegas, Nevada, along with Fred Hall. "We just wanted to do something different, and we thought that this was a good avenue--so many other functions didn't raise much money."

It was an overall decline in charitable contributions that inspired both men, who had been involved with the red chili cookoff circuit for a number of years, to pool their expertise for the benefit of others. As a result, Witt, a management consultant specialist, member of the board of directors of Goodwill Industries and chairman of fundraising events, and Hall, a manager at a local supermarket, held their first green chili cookoff in conjunction with an ICS red chili cookoff in Pahrump, Nevada in November 1995. The event was well-received, and inaugurated both an official cooking style and a philanthropic organization.

"Everything is on a volunteer basis," said Witt, who pointed out that all the money they earn in connection with their cookoffs is donated to charity--he and Hall pay all their own personal and travel expenses for the various functions. He said that the GCA has sponsored about seventy events and that he personally has attended about twenty-five. "I don't go to all of them," he said, "just the ones where the organizers don't have much experience with cookoffs and need help in getting set up." He said the GCA will also help organize publicity, such as radio spots, if necessary.

Here's how it works: The GCA provides rules, regulations, and set-up information to anyone wishing to raise money for a charity--the only stipulation is that the sponsored charity must prove it is a nonprofit organization with a 501c letter. Each cooking entrant in the competition is charged a $30 entry fee, half of which goes straight to the designated charity; the other half goes toward prize money for the cooks. Usually the sponsored charity raises even more funds by selling tasting cups at the event for $1 each so that people can sample at the various booths. The GCA also collects a $100 sanction fee up front, which is used for administrative and promotional purposes, such as brochures, flyers, and a newsletter subscription. Winners from the various events then qualify to participate in The Green Chili Championship in Lake Havasu City, Arizona, which is held in conjunction with the annual Hava-Salsa Challenge. This year the event will be on April 19.

To date, the GCA has donated between $20,000 and $30,000 to various charities, said Witt. Recipients include Make A Wish Foundation, local Volunteer Fire Departments, and Big Brothers, Big Sisters. And as the interest in green chili increases, so do the contributions.

"I do see us growing," said Witt, who pointed out that GCA membership (currently about 190) is picking up all the time, and that there are increasing ranks of people, particularly in Colorado and Arizona, who are cooking green chili for worthy causes. "We would like to go worldwide, and we've had inquiries from places like Australia and South Africa," he said. "If they want to get involved, we'll help 'em set it up."

If you would like more information on holding your own sanctioned event for charity, please contact:

The Green Chile Association

P.O. Box 36303

Las Vegas, NV 89133-6303

Fred Hall: (702) 645-6681; e-mail: ews57@aol.com

Neil Witt: (702) 645-2492; e-mail: Wittn@worldnet.att.net

Investing in the Future

Early in March, Joe Turner, a.k.a. Tahiti Joe, owner of Tahiti Joe's Hot Sauces in West Palm Beach, Florida, made a change in his business plan.

It happened after he read an article in the paper about sixth-grade children from a local elementary school who had qualified to go on a trip to Washington D.C. This was a privilege they had earned through good grades, good behavior, participating in the Safety Patrol (acting as crossing guards for younger children), and meriting recommendations from all their teachers. But there was just one problem: their families could not afford to send them.

In the same paper, Joe said he saw articles about very wealthy people using their money for frivolous purposes, and he decided right then that it was time to do something responsible with his cash. As a result, he resolved that once a year he would take the money that he would have spend on an ad for his products, and use it to help children instead. "It's like advertising," he said, referring to the publicity and good will from the community that usually accompanies such acts.

With the $450 he donated, Joe was able to help two children go to Washington, and his only stipulation was that he be able to meet them and their parents. "It feels good to actually see the person and where the money is going," he said. "Hopefully, I'll start a trend with small businesses."

Even though he had not yet received much special press or recognition at the time of this publication, Joe said that he does not regret his decision. "The main thing is at least the children know that somebody cares, and that Tahiti Joe cares," he said. "As long as I'm in business I'll sponsor a child."

Tahiti Joe's Hot Sauces

4310 State Drive

West Palm Beach, FL 33406

PH: (561) 439-7832; 1-88-TAHITIJO

FAX: (561) 965-4909

e-mail: tahitijoe@webtv.net

Editor's Note: Does your company give something back in a unique way? We'd like to hear from you. Please call our offices at (505) 873-8680, or send an email.

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